Workers Compensation & Injury Recovery Cleaning
Home cleaning support for people recovering from workplace or motor vehicle injuries. Funded through icare NSW, EML, Allianz, GIO, QBE, and CTP schemes. Case Manager and Occupational Therapist referrals welcome — we handle the paperwork. cleaner for Norwest Commercial (15 years) and Coutts (4 years).
✔ icare-Compliant Invoicing · ✔ $20M Insurance · ✔ Same Cleaner Every Visit
Recovering From an Injury Is Hard Enough Without Housework
When you’re recovering from a workplace accident, motor vehicle injury, or surgery, simple tasks like vacuuming, mopping, and cleaning the bathroom can set your recovery back weeks. That’s exactly why workers compensation and CTP schemes fund home domestic assistance — approved by your Case Manager or Occupational Therapist as part of your recovery plan. SOS Services On Site has been the trusted home-help provider for injured workers across Sydney for over 30 years. We invoice your scheme directly, send the same respectful cleaner every visit, and give you the space and time to actually heal.
Domestic Cleaning Included Under Your Injury Recovery Plan
Standard Home Cleaning
Kitchens, bathrooms, floors, dusting, laundry assistance, bed changes. Scheduled around your best-energy days.
Bin Management & Light Tidying
Rubbish removal, bin roll-out and roll-in, general tidying. Small tasks that make a huge difference when you’re in pain.
Heavy Tasks You Can't Manage
Vacuuming carpets, mopping hard floors, cleaning showers/baths, reaching high surfaces — the tasks OTs typically prescribe out of your daily routine.
Home & Specialist Cleaning
Regular, one off, and vacate cleaning across Sydney. Weekly, fortnightly, spring cleans, and end of lease. Same trusted team every visit.
Carpet & Upholstery Cleaning
IICRC certified steam cleaning with a dry time guarantee. Carpets, rugs, upholstery, mattresses, and curtains. Restored, not just refreshed.
Pest Control
Safe, targeted pest management for homes and businesses. Cockroaches, termites, rodents, spiders, ants. Inspected, treated, and monitored.
Callout: Every SOS cleaner assigned to aged care clients has completed dementia aware training and understands the pace, patience, and respect that older Australians deserve.
Approved Provider for Every Major NSW Insurance Scheme
We invoice directly to Case Managers, Rehabilitation Providers, and Occupational Therapists across every major NSW workers compensation, CTP, and personal injury scheme. No paperwork burden on the injured worker.
CTP / State Insurance Regulatory Authority claims
Allianz Workers Compensation
QBE Workers Compensation
Setting up as a preferred provider takes one email to your accounts team. Invoicing formatted per scheme requirements. Weekly, fortnightly, or as-approved billing cycles.
How Case Managers and OTs Refer Clients to SOS
A simple 3-step process built around your existing workflow — no new systems to learn.
Send us the referral
Email your client’s details and approved home-help hours to info@dontstress.com.au or call 1300 788 246. Include claim number, scheme, and approved cleaning frequency.
We contact the client within 4 business hours
We introduce ourselves, arrange the first visit around their preferred day and time, and confirm any specific needs (mobility, pets, sensitive areas).
Cleaning starts + you get an invoice
We invoice your scheme directly using your standard format. You get a monthly service summary for the client’s file. Zero admin from your end.
Callout: Every SOS cleaner assigned to injury recovery clients has completed additional training on working respectfully with people managing pain, mobility issues, and post-surgical recovery.
Simple Pricing, Real Value
NDIS-approved rates with no surprises — see what you save when SOS handles it.
From $280 per vacate clean
Standard 2–3 bedroom apartment. Volume rates for agencies with 20+ properties per month. No hidden charges — quotes locked in writing.
Free before/after photo report
Emailed within 2 hours of completion. Timestamped, geolocated, forwarded straight to the landlord or attached to your CRM.
Trusted by Injured Workers and Their Case Managers Across Sydney
A real story from one of our long-term clients.
Real Support, Real Results
“After my accident, keeping the house clean felt impossible. My Case Manager recommended SOS — now the same team comes every fortnight, handles everything, and invoices icare directly. I don’t have to think about it anymore. My physio actually noticed the difference — I stopped straining myself trying to keep up.”
— icare NSW Client, Parramatta
✔ Same cleaner every visit
✔ Direct scheme billing — no worker admin
✔ Trained in respectful home-care conduct
✔ Flexible around bad pain days
A Cleaner Off Gumtree
- Doesn't understand workers comp invoicing
- Won't invoice the scheme directly
- No claim-number formatting
- No training for pain or mobility issues
- Different person every visit — no continuity
- No documentation for the client file
- You handle the admin burden
Choosing SOS
- icare, EML, Allianz, GIO, QBE-compliant invoicing
- Direct scheme billing on approved terms
- Correct claim-number and reference formatting
- Cleaners trained in injury-recovery conduct
- Same cleaner every visit for every client
- Monthly service summary for the client file
- Zero admin burden on Case Managers
How do we get started if my parent has a Home Care Package?
Call 1300 788 246 or email info@dontstress.com.au. Give us your parent's HCP Provider details and package level. We'll contact the Provider directly to set up the billing and arrange the first visit. No paperwork needed from the family.
Can we self fund cleaning if my parent doesn't have a package yet?
Yes. Many families arrange private cleaning while waiting for an HCP assessment or between package levels. Same team, same service, direct billing to the family.
Do you invoice HCP Providers directly?
Yes. Direct billing to every major Sydney HCP Provider on their standard invoicing format. Certificate of Currency ($20M public liability) available for supplier setup.
Will Mum or Dad have the same cleaner every visit?
Yes. This is our default for aged care clients. Continuity matters when someone is older, hearing impaired, or living with early stage dementia. We match your parent with a cleaner who fits their home, pace, and personality.
Are your cleaners trained for working with older clients?
Yes. Every cleaner assigned to aged care completes additional training on respectful conduct, dementia awareness, mobility considerations, and communication with hearing impaired clients. They're briefed on your parent's specific needs before the first visit.
What if Mum has a bad day and doesn't want the clean that day?
Zero cancellation penalty for aged care related cancellations with 4 hours notice. Older Australians have quiet days. We understand and reschedule to the next best day.
What areas do you service?
All of Greater Sydney (Blacktown, Parramatta, Ryde, The Hills, Georges River, Cumberland, Fairfield, Bankstown, Canterbury, Hawkesbury), plus Central West NSW (Bathurst, Orange, Lithgow) and the Central Coast (Gosford, Wyong).
Get a Free Pest Control Quote
Fill in the form and we'll come back within 2 business hours. For emergencies, call 1300 788 246 directly.
- Your name
- Suburb
- What pest problem? (checkboxes: cockroaches / termites / rodents / spiders / ants / bed bugs / other)
- How urgent? (same day / this week / preventive / not sure)
- Any pets, kids, or asthma sufferers in the home?
- Best time to call
Ready to Solve the Pest Problem for Good?
Talk to a real person. We respond within 2 business hours across Sydney and regional NSW. Licensed technicians, safe products, warranty on every treatment.