End of Lease Cleaning in Sydney and Regional NSW
We clean for real estate agencies, which means we clean to the standard they inspect to. You get the same timestamped photo report we send them, so if anything is queried later you have the evidence, not just your word.
✓ REINSW Standard · ✓ Photo Report Included · ✓ Trading in NSW Since 2003
What NSW Actually Requires When You Move Out
Most end of lease cleaning companies will tell you the property has to be spotless or you lose your bond. That is not what the law says, and you should know the real position before you spend money with anyone, us included.
The standard is "similar condition", not spotless
NSW requires you to leave the property in a similar condition to when you moved in, allowing for fair wear and tear. Faded paint, worn carpet in a hallway, small marks from normal living. None of that is yours to fix.
Professional cleaning is not automatic
You only have to pay for professional cleaning if your lease specifically says so. Read the clause before you book. If it is not in there and the place is reasonably clean, you may not need anyone.
The condition report is the evidence
The report you signed when you moved in is what decides a dispute, not the agent’s opinion on the day. Find your copy before the final inspection. If the oven was already marked then, it is not your problem now.
You can attend the final inspection
The agent must give you a reasonable opportunity to be there when they inspect. Go. It is much harder to claim for something with you standing next to them than it is in an email a fortnight later.
If after all that you would still rather not spend your last weekend in the place scrubbing an oven, that is what we are for.
We Clean for the Agencies, Not Just for Tenants
SOS has been the preferred cleaner for Norwest Commercial for 15 years and for Coutts for 4. We do their vacate cleans, their move-in cleans and their inspection preps. That matters to you for one reason. We already know what the people inspecting your property check, in what order, and what they let go. You are not guessing at their standard. You are hiring the team that sets it for them.
We clean to the REINSW checklist
The same standard the agencies hold us to on their own properties. Kitchens through to window tracks and blinds.
We know what gets flagged
Oven racks, shower screens, window tracks, skirtings, rangehood filters and the inside of the dishwasher seal. That is where inspections are lost, and it is the part most people miss.
We do not pad the job
If your carpets do not need steam cleaning, we will tell you. We would rather keep you as a customer in your next place than add $150 to one invoice.
What a Bond Clean With SOS Covers
Everything on the REINSW vacate checklist. Quoted on your property, so what follows is the standard scope and we adjust it for what you actually have.
Kitchen
– Oven, racks and trays, inside and out
– Rangehood and filter
– Cooktop and splashback
– Inside and outside all cupboards and drawers
– Benches, sink and tapware
– Dishwasher, including the door seal
– Inside the fridge cavity if the fridge stays
Bathrooms and laundry
– Shower screen, tiles and grout
– Toilet, inside and behind
– Vanity, mirror and cabinet
– Exhaust fan covers
– Bath and tapware
– Laundry tub and behind the machine
Through the property
– All floors vacuumed and mopped
– Skirtings, door frames and light switches
– Window tracks, sills and frames
– Inside all windows, outside where safely reachable
– Blinds and curtain rails
– Cobwebs removed
– Wardrobes and built-ins inside and out
Add if you need it
– Carpet steam cleaning
– Balcony and courtyard
– Garage sweep
– Rubbish removal
– Pest treatment, if your lease requires it after pets
– Wall spot cleaning
Carpets, and When You Actually Need Them Done
This is where most of the money gets wasted in end of lease cleaning, so here is the honest version.
When you do need it
If your lease requires professional carpet cleaning, or the carpets were professionally cleaned when you moved in, or you had pets. In those cases get it done and keep the receipt.
When you probably do not
Normal wear in a traffic path is fair wear and tear and it is not yours to fix. If the carpet was already tired in your move-in condition report, a steam clean will not change what it looks like, and you should not be charged for its age.
If you do book it with us
Hot water extraction, dry in hours not days, done on the same visit as the clean so you are not waiting around for a second trade. We give you the receipt the agent will ask for.
You Get the Same Photo Report We Send the Agents
The bond dispute does not happen on cleaning day. It happens 3 weeks later, when you are already in the next place and an email arrives claiming the oven was not done.
Every clean comes with a before and after photo report, timestamped and geolocated, emailed to you within 2 hours of finishing. It is the same report we produce for the agencies we work for. If anything is queried, you send the file. That is the end of the conversation.
Nobody else in this market gives that to the tenant. We do, because we already produce it anyway.
What an End of Lease Clean Costs
Quoted on the property, not a flat rate off a price list. A 1 bedroom unit and a 4 bedroom house with 2 living areas are not the same job, and we do not pretend they are.
What changes the price
Bedrooms, bathrooms, levels, whether there is a balcony or garage, and the condition it is in. Carpet steam and pest are quoted separately so you can see what each costs.
Quoted in writing first
You get the number in writing before anyone starts, and it does not move afterwards. No variations, no “we found more than expected”.
If it fails the inspection
If the agent flags something that was on our scope, we come back and fix it. That is what the photo report is for, so there is no argument about what was and was not done.
When to Book Your End of Lease Clean
After the furniture is out, not before
We cannot clean under a bed that is still there, and the agent inspects an empty property. Book us for the day after the removalists, or the same afternoon if the move finishes early.
Give yourself a day before the inspection
Book the clean at least one day before the final inspection. That leaves room if anything needs a second look, and it means carpets are properly dry.
Last week of the month is the busiest
Most leases end at month end, so that week books out first. If your lease ends on the 30th, call us 2 weeks out rather than 2 days.
End of Lease Cleaning Across Sydney and Regional NSW
Greater Sydney including Blacktown, Parramatta, Penrith, Liverpool, Campbelltown, Ryde, Hornsby, Castle Hill, Auburn, Hurstville, Canterbury, Brighton-Le-Sands and Seven Hills. We also cover the Central Coast and Central West NSW including Bathurst, Orange and Lithgow.
Frequently Asked Questions about End of Lease Cleaning
Do I legally have to get a professional end of lease clean?
Only if your lease specifically requires it. NSW law asks you to leave the property in a similar condition to when you moved in, allowing for fair wear and tear. Check your lease before you book anything. If the clause is not there and the place is in reasonable shape, you may not need a professional at all.
Do you offer a bond back guarantee?
Yes. If the agent flags something that was on our scope, we come back and fix it at no charge. You also get a timestamped photo report of the whole property, which in practice is what settles most disputes before they start.
How long does a bond clean take?
A 1 or 2 bedroom unit is usually 4 to 6 hours. A larger house with carpets can run most of a day. We will tell you the expected window when we quote, not after we arrive.
Do I need to be there?
No. Most people are mid-move and have better things to do. We let ourselves in with a key, a key box code or whatever the agent has arranged, and you get the photo report when we finish.
Do you clean carpets as well?
Yes, hot water extraction, done on the same visit so you are not booking a second trade. But we will tell you honestly if your carpets do not need it. Normal wear in a traffic path is fair wear and tear and it is not your responsibility.
What if the agent is not happy with something?
Send us what they flagged. If it was on our scope we come back and fix it. If it was not, the photo report usually shows it was already that way, which is the point of having it.
How far ahead should I book?
2 weeks if your lease ends at the end of the month, because that week books out first. A few days is usually fine mid-month. Call 1300 788 246 and we will tell you what is actually available rather than taking the booking and sorting it out later.
Do you work with real estate agencies too?
Yes, and that is the reason to use us. We have been the preferred cleaner for Norwest Commercial for 15 years and Coutts for 4. We clean to the standard the agents inspect to, because we clean for them.
Are your cleaners police checked?
Yes. Every SOS cleaner holds a current National Police Check and an NDIS Worker Check, renewed on schedule. We carry $20M public liability and a Certificate of Currency is available on request.
Get a Free End of Lease Quote
Tell us the suburb, the number of bedrooms and bathrooms, and your lease end date. We come back within 2 business hours with a written price. For anything urgent, call 1300 788 246.
Moving Out This Month?
The last week of the month books out first. Call now and we will tell you honestly what is still available.