NDIS Cleaning Services Sydney
Registered NDIS provider delivering respectful, reliable home cleaning to plan-managed, self-managed, and agency-managed participants. Same cleaner every visit. Funded under Core Supports.
✓ Registered NDIS Provider · ✓ Police-Checked Staff · ✓ $20M Insurance
NDIS Cleaning You Can Actually Rely On
When you’re managing NDIS supports, the last thing you need is a cleaner who cancels, works differently every visit, or doesn’t understand how NDIS funding works. At SOS Services On Site, we’ve spent over 30 years cleaning Sydney homes — and more than a decade of that supporting NDIS participants directly. We show up when we say we will, send the same cleaner every visit wherever possible, and handle the billing paperwork so your plan manager (or Support Coordinator) doesn’t chase invoices.
NDIS Registered Cleaners Across Sydney
Home Cleaning, Regular
Weekly, fortnightly or monthly. Kitchen, bathrooms, floors, dusting and bins. The same cleaner each visit, so you are not explaining your home to somebody new every time.
Deep Cleans and Resets
A full reset when it is needed. After a hospital stay, before a plan review, at the change of season, or when a regular clean is not quite enough on its own.
Laundry, Linen and Bed Changes
Washing, drying, folding and put away. Bed stripped and remade. Usually the task that makes the biggest difference to how a week goes.
Carpet & Upholstery Steam
Steam cleaning for carpets, rugs, lounges and mattresses. Dries in 2 to 4 hours, so there is no wet floor to navigate around. Low odour products, and we work around wheelchairs, walkers and equipment rather than asking you to move them.
Window and Glass Cleaning
Inside and out, including the high ones you should not be climbing for. Sliding door tracks, screens and sills done at the same time. More natural light makes a real difference to a room you spend a lot of time in.
Pest treatment can be added to any visit where your plan covers it. Same team, same booking, one invoice. Just ask when you call.
However Your Plan Is Managed, We Can Invoice It
We are a registered NDIS provider, so all three options are open to you. Unregistered cleaners can only take two of them.
Plan-managed
Your plan manager pays us. You never see an invoice and you sign nothing. Send us your plan manager’s details once and we handle the rest from there. Most of our participants are set up this way.
Self-managed
We invoice you, you claim it back through the myplace portal. Clear itemised invoices with the support item code, the date and the hours, so your claim goes through first time without anyone asking questions.
NDIA-managed (agency-managed)
We claim directly through the NDIS portal. This is the one most cleaners cannot do. Agency-managed plans can only use registered providers, and we are registered with the NDIS Quality and Safeguards Commission.
Support Coordinators and Plan Managers
Quick quotes, clear reporting and reliable service delivery. We know coordinators put their name on every referral they make, so we turn up when we say we will and we keep the paperwork clean. Direct line 02 8662 2444.
Not sure which one you are on? Call 02 8662 2444 and we will work it out with you in 2 minutes.
NDIS Cleaning Rates 2026-27
The capped rate, and nothing on top of it.
$60.10 per hour
The 2026-27 NDIS capped rate for house cleaning, line item 01_020_0120_1_1 under Core Supports. Remote areas $84.14, very remote $90.15.
No Out of Pocket Cost
If cleaning is funded in your plan, you pay nothing. We invoice your plan manager or the NDIS directly at the ruling rate. No gap, no surprise bill at the end.
A registered provider can charge you less than the cap, never more. We charge the ruling rate and nothing above it, whether your plan is self-managed, plan-managed or agency-managed.
Trusted by NDIS Participants Across Sydney
A real story from one of our long-term clients.
Real Support, Real Results
“After my accident, keeping the house clean felt impossible. My Support Coordinator recommended SOS — now the same team comes every fortnight, handles everything, and invoices my plan manager directly. I don’t have to think about it anymore.”
— NDIS Participant, Blacktown
✓ Same cleaner every visit
✓ Direct plan-manager billing
✓ Zero admin for the participant
Doing It Yourself
- Time & energy you don't have
- Buying and storing supplies
- Physical strain & safety risks
- Inconsistent results
- No accountability
- Draining your NDIS support hours
Choosing SOS
- Trained staff do all the work
- We bring everything needed
- Safe, insured, police-checked
- Same quality every visit
- Full accountability & communication
- NDIS-approved, plan-manager billed
Where We Clean
Local teams across Sydney and regional NSW, not one van driving across the city.
Western Sydney
Blacktown
Seven Hills
Parramatta
Penrith
Auburn
Westmead
Merrylands
Mount Druitt
St Marys
Castle Hill
South and South West
Liverpool
Campbelltown
Bankstown
Canterbury
Hurstville
Fairfield
Brighton-Le-Sands
Sutherland
Kogarah
Revesby
North, East and Regional
Hornsby
Ryde
Chatswood
Northern Beaches
Eastern Suburbs
Central Coast
Bathurst
Orange
Lithgow
Not on the list? Call 1300 788 246 and we will tell you straight away whether we get there. We usually do.
What Support Coordinators Say
Both of these came from Support Coordinators who place participants with us.
As a Support Coordinator I’ve used SOS for a number of clients and found them
reliable, responsive and highly adaptable. They understand that some clients
have complex needs, and their team approaches those situations with patience,
professionalism and respect. Particularly valuable when supporting clients who
have had difficulty maintaining services with other providers.
Peta
Support Coordinator · Bathurst NSW
As an NDIS Support Coordinator I’ve used SOS for many clients. The team is
consistently reliable, professional and genuinely committed to helping clients
maintain safe, clean and comfortable living environments. Communication is
always prompt, and they go above and beyond to accommodate participants’
individual needs while treating everyone with respect and kindness.
Julie
NDIS Support Coordinator · Hornsby NSW
How much does NDIS pay for cleaning?
$60.10 per hour. That is the capped rate in the 2026-27 NDIS Price Guide for support item 01_020_0120_1_1, House Cleaning and Other Household Activities, which sits under Core Supports, Assistance with Daily Life.
In remote areas the cap is $84.14 and in very remote areas $90.15.
It is a maximum, not a set fee. A registered provider cannot charge you more than the cap. We charge the ruling rate and nothing on top, whether your plan is self-managed, plan-managed or agency-managed.
Can you claim house cleaning on NDIS?
Yes, if cleaning is funded in your plan. It falls under Core Supports, Assistance with Daily Life, and it covers vacuuming, mopping, dusting, bathrooms, kitchens and laundry.
It has to be reasonable and necessary, which means it is funded because your disability makes the task difficult or unsafe, not simply because you would rather not do it. Not every plan includes it.
If you are not sure whether yours does, your plan manager or support coordinator can tell you in a minute. We can also take a look if you would rather ask us.
How do I get NDIS approved for cleaning?
Raise it at your planning meeting or your next plan review. Explain which tasks are hard or unsafe for you and why that relates to your disability.
What helps:
– A report or letter from an occupational therapist
– Being specific. “I cannot kneel to clean the bath” lands better than “I need help cleaning”
– Saying how often you need it, weekly or fortnightly
– Noting any risk involved, such as falls, fatigue or pain
Once it is in your plan under Core Supports you can choose any provider you like. You do not have to use one the NDIS suggests.
How much is a 1 hour clean?
Under NDIS it is $60.10, the capped rate for the 2026-27 year.
One hour realistically covers a bathroom and a kitchen, or the floors through a small unit. Most participants book 2 to 3 hours for a whole home, then a shorter visit each week or fortnight after that.
Tell us what your plan allows and we will tell you honestly what fits in the time. We would rather do 2 rooms properly than rush the whole house.
What areas do you service?
From Sydney Metro through to the Central West and Central Coast of NSW covered by local teams, not a single van driving in.
What services can I book?
Home & specialist cleaning, carpet & upholstery steam cleaning, and pest control — book all three in one visit, one invoice.
Do you work with NDIS participants?
Yes, we’re an NDIS registered provider for plan-managed, self-managed, and agency clients.
Can you invoice my plan manager directly?
Yes, we handle direct invoicing for plan-managed participants to keep the process simple.
Do you use low-toxicity products?
Yes — product choice is sensitive to participant needs, including allergies and chemical sensitivities.
Can cleaning be scheduled around support worker visits or routines?
Yes, we work around your existing schedule and can keep the same cleaner for consistency and comfort.
Are you insured and police-checked?
Yes — $20M insurance cover and every cleaner is police-checked before entering a home.
How do I book or get a quote?
Call 1300 788 246 or submit a request through the site — we respond fast, no lock-in contracts.
Get a Free NDIS Quote
Fill in the form and we will come back within 2 business hours. For anything urgent, call 02 8662 2444 directly.
Skip the Menu. Call the NDIS Line Direct.
02 8662 2444 goes straight to the team who handle NDIS work. No pressing 1 for this and 2 for that. Registered provider, plan-manager billing, same cleaner every visit.